Data Privacy Statement
This notice sets out my responsibilities and your rights in collecting, storing and sharing data about you. All details about you are collected and stored in accordance with the General Data Protection Regulation 2018 (GDPR).
What data I hold about you and what I use it for
I am registered with the ICO (Information Commissioner’s Office) as the Data Controller for Green Gate Counselling (Registration number ZA935339).
The personal details I collect about you are in the registration form you complete when you arrange an introductory session. I collect these details so that I can contact you outside of our sessions, for example if I need to cancel a session or if I need to break confidentiality (as per the counselling contract we have together). I also keep brief notes after our sessions to help me in my work with you and these are anonymised.
How I store your data
Your phone number is stored securely on the mobile I use solely for work and your email address is stored securely in my email account. Your personal details are also stored securely and separately from my brief session notes which are stored securely and anonymously. All of your notes and personal data are kept for up to 7 years (after our sessions have ended), after which they will be securely destroyed.
Sharing your data
I will not share your data with third parties, the only exception to this is listed in our counselling contract with regards to the limits to confidentiality I am bound to as a counsellor.
Your rights and your personal data
Unless subject to exemption under the GDPR, you have the following rights with respect to your personal data that I hold.
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To request a copy of your personal data that I hold
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To ask me to correct any personal data that is out of date or not correct
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To request a restriction is placed on further processing (where there is dispute in relation to the accuracy or processing of your personal data)
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To request your personal data is erased where it is no longer needed
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To withdraw your consent to the processing at any time
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To object to the processing of personal data (where applicable)
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To ‘data portability’ (where applicable)
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To lodge a complaint with the Information Commissioners Office
Contact details
You can email me at helen@greengatecounselling.co.uk or reach me by phone on 07862 255516.
You can contact the Information Commissioners Office on 0303 123 113, via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.